Support that teaches as it fixes.
The goal is not just to solve the immediate problem. It is to help the next one feel less mysterious.
Independent tech support
Here to step in when your tech starts giving you trouble.
RogueTech is starting as a small, hands-on support company for everyday tech problems: accounts, phones, computers, subscriptions, cloud storage, setup work, troubleshooting, coaching, and practical tech education.
Serving Greensburg, PA and surrounding areas remotely, with local support by arrangement.
Local support
Serving Greensburg, PA and surrounding areas.
Remote help is available for everyday tech issues, with local support by arrangement when a hands-on visit makes more sense.
How RogueTech Helps
Support, coaching, and education in one place.
Get the problem handled, understand what changed, and leave with a cleaner path forward.
Clear pricing before work starts.
You should know the starting price and the shape of the work before a session starts.
You stay in control of your devices and accounts.
Guidance happens with you, not around you. The work stays visible and understandable.
Honest scoping before the work expands.
A quick review keeps small questions from turning into sprawling projects.
Every session ends with clear next steps.
The case should end with what changed, what is still open, and what to do next.
Services
Start with the thing you need working.
Pick the closest category. RogueTech reviews the details first, then confirms the cleanest next step.
Trust & Safety
Identify a Scam or Phishing Attempt
A calm second opinion when something feels off: popups, suspicious calls, strange charges, scary emails, or login warnings.
- Session
- 30 min
- Starts
- $39
- Remote
- Yes
Scam reviewAccount safetyBilling review
Start this requestAccounts
Password / Login / Account Recovery Guidance
Step-by-step help understanding account recovery options without handing over your password or getting bounced between confusing screens.
- Session
- 45 min
- Starts
- $59
- Remote
- Yes
Account recoveryIdentity verificationSecurity
Start this requestDevices
New Device Setup and Optimization
Get a new phone, tablet, or computer set up cleanly: accounts, backups, updates, privacy settings, and the stuff you actually use.
- Session
- 75 min
- Starts
- $89
- Remote
- Yes
Device setupBackupPrivacy settings
Start this requestCloud
Cloud / Backup / Sync Help
Untangle iCloud, Google Drive, OneDrive, photos, backups, storage warnings, and what is actually safe to delete.
- Session
- 60 min
- Starts
- $69
- Remote
- Yes
iCloudGoogle DriveOneDriveBackup
Start this requestApps & Billing
App / Subscription / Billing Help
Find recurring charges, understand app subscriptions, cancel what you do not want, and document what changed.
- Session
- 45 min
- Starts
- $59
- Remote
- Yes
SubscriptionsApp StoreBilling review
Start this requestCoaching
General Tech Coaching
A patient working session for everyday tech questions, family tech cleanup, older adult support, and practical digital confidence.
- Session
- 60 min
- Starts
- $65
- Remote
- Yes
CoachingOlder adult supportFamily support
Start this requestHow sessions work
You stay in control the whole time.
- Send a request with the device, account, problem, urgency, and how you would prefer to get help.
- Get clear next steps before any paid work starts.
- Pay through a secure Stripe link, invoice, or in person when the session is confirmed.
- Meet by phone, video, screen share you approve, or local support when arranged.
- Get a plain-English recap so the work does not vanish into the fog.
Pricing
Simple starting points for real support.
These are guideposts for common requests. RogueTech can still review first and collect payment manually while the business is in soft launch.
30 minutes
30-Minute Quick Check
$39For suspicious messages, one narrow issue, or deciding whether a bigger session is worth it.
- Clear next steps
- No remote access unless you ask for it
- Plain-English summary
60 minutes
60-Minute Support Session
$79For most account, subscription, cloud, app, device, and troubleshooting work.
- Scheduled call or video
- Customer-controlled session
- Summary and follow-up notes
90 minutes
90-Minute Rescue / Setup
$119For new devices, bigger cleanup, family tech support, and multi-step rescue work.
- Setup checklist
- Privacy and backup review
- Escalation plan if vendor support is required
Membership
Monthly Concierge
$29/moA future-facing membership idea for light recurring help, subscription reviews, and family tech questions.
- Priority request review
- Monthly tech check-in
- Discounted longer sessions
Household
Family Tech Plan
$49/moA future-facing household option for families helping older adults or keeping multiple devices and accounts organized.
- Household tech notes
- Monthly family sanity check
- Discounted setup/rescue sessions
Resources
A little clarity before you make the next move.
Useful guides for accounts, subscriptions, cloud storage, device decisions, and safer everyday tech habits.
Trust & Safety
How to Tell If Tech Support Is a Scam
The red flags are usually louder than they look: pressure, impersonation, gift cards, remote access demands, and fake security warnings.
7 min readDevices
What to Do Before Replacing Your iPhone
Before you buy a new phone, check storage, battery health, backups, updates, and whether the problem is an app or account issue.
6 min readApps & Billing
How to Stop Paying for Subscriptions You Forgot About
Recurring charges can hide across app stores, websites, PayPal, cards, and family accounts. Here is the clean way to hunt them down.
7 min read